HP Color LaserJet Pro MFP M281cdw Printer Overview

The HP LaserJet Pro MFP M281cdw Wireless Color Printer is a first-class device that provides the fastest two-sided printing and FPOT or First Page Out Time. It also comprises of an intuitive touchscreen, which enables you to perform practically every task. The device allows you to print directly from the USB drive while even letting you scan directly into the email. Sustaining both home and office operations, the device is equipped with the company’s reputed laser-color printing technology to provide razor sharp outputs. Additionally, the printer is wireless ready and achieves a range of tasks across the network.

Troubleshoot HP LaserJet Pro MFP M281cdw Issues

While the HP LaserJet Pro MFP M281cdw wireless color printer is generally trouble-free, there are certain issues that you can alleviate without having to take the device to an expensive professional. Troubleshooting includes error message displays, AirPrint errors on the iOS, Printer unavailable on the Android – to name a few.

HP Laserjet Pro MFP m281cdw wireless color printer

HP Laserjet Pro MFP m281cdw wireless color printer

Unexpected Size in Tray

  • When you attempt to print, an error message is displayed on the control panel
  • Unexpected Size in tray <name> Load <size of the media> Press [Ok] or an error 41.3 may be recorded by the Event Log


  • The message is primarily due to paper jams or other print media errors or due to incorrect tray setups through the Control Panel or the EWS
  • Alternatively, the media size loaded and the settings for printing are disparate
  • Dirty and worn out Tray 2 rollers
  • When there is a mispick that throws the printer running time off
  • Multiple paper sheets are picked up by the printer

Note: Mispicks usually happen when unsupported or previously used media is inserted into the tray


  • Verify paper configurations from the EWS or Control Panel
  • To do this apply the following from the Control Panel (Setup -> System Setup -> Paper Setup -> Tray 2 -> Paper Size Legal)
  • If you are using the EWS, then do as follows: (EWS -> System -> Paper Setup Tray 2 -> Legal -> Apply)
  • Clear paper jams by carefully looking from the top or into the tray and from the rollers
  • You must also ensure that the software and driver’s request is corresponding to the size loaded into the tray
  • HP Media Specifications should be adhered to when you load media – you can do this by checking your printer’s User Guide
  • Order for a fresh and original HP paper roller if the mispicks are constant

AirPrint Printers Not Found on the iOS

  • Print directly from the Android or the iOS to your device
  • But if you get a message stating No AirPrint Printers Found, then it is usually a network connection error
  • You may also want to refer to the supported printers list on HP to see if your product indeed supports AirPrint
  • Verify your mobile’s connectivity to the network or if you have appended it to another network – both devices must be on the same network
  • Disconnect and reconnect your router if you think your mobile is unable to connect to the local network
  • Use the Wi-Fi Direct printing option if the local network is unavailable

Connection Status

  • View the network connection status on the printer at Wireless icon -> Network Settings / Setup from the touchscreen
  • If there is no connection, then attempt to connect the device to the network
  • On the control panel go to Setup -> Network / Wireless -> Wireless Setup Wizard -> instructions to follow

Enabling AirPrint

  • On the HP Color LaserJet Pro MFP M281cdw printer’s control panel, press Wireless or print a Wireless Test Report to visualize the IP address
  • Open the browser on the mobile -> Type the IP Address -> hit Go -> open the EWS
  • Then go to Network -> AirPrint -> Status – thereafter, a message displays Redirecting to Secure Page -> click Ok
  • To view the AirPrint settings status go to This Connection is Not Private -> ShowDetails ->Visit this website
  • Here, click on Turn on AirPrint if you see it is Off

Printer Isn’t Available Message Android

  • When you try printing out of your Android device you receive an error message This printer isn’t available right now
  • For this, the immediate curative action would be to restart all the devices including the router, computer and the HP Color LaserJet Pro MFP M281cdw printer
  • Once you do that – wait for some time and reconnect all cables and connections
  • You may also want to verify the network connection or if there are any issues pertaining to the network
  • Join the local network if you are not on a similar one

If you wish to avail comprehensive step-by-step guidance to all HP Color LaserJet Pro MFP M281cdw printer troubleshooting modules, call our agents now @ +1-844-876-5110 or visit 123.hp.com/setup.

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