HP Color LaserJet Pro MFP M180nw Troubleshooting Scenarios

HP LaserJet Pro M180nw printer is a multifunctional printer that is best suited for office purposes. It has fast printing and scanning speeds as well as reliable ink quantity. You can completely rely on its wireless connectivity and enjoy strong network connectivity even when the network is slow. At times, you may encounter some issues with the HP LaserJet Pro M180nw printer. Don’t be taken aback, as you can easily troubleshoot these errors by following the simple HP Color LaserJet Pro MFP M180nw troubleshooting steps given below

Slow Printing

If your HP LaserJet Pro M180nw is printing the documents and images at a very low pace then follow the below steps,

HP Color LaserJet Pro MFP M180nw Troubleshooting

HP Color LaserJet Pro MFP M180nw Troubleshooting

Reset Your Printer

  • Power on your HP Printer and disconnect the power cord from the rear side of your printer
  • Following this, unplug the power cord from the electrical socket and wait for a minute
  • Now plug back the power cord into the socket and attach it to the printer
  • If your HP Printer doesn’t turn on automatically, turn on by pressing the power button
  • Then, try to print with your HP Printer and if the issue persists, continue with the below steps

Check and Change the Printer Preferences

  • First, on your computer, search the Windows for ‘Printers’ and open ‘Printers & Scanners’
  • After that, select your HP printer from the list and click on the ‘Manage’ option
  • Thereafter click on ‘Printing preferences’ and select the ‘Paper’ or ‘Paper/Quality’ tab
  • Make sure that Plain paper option is selected on the ‘Type’ or ‘Paper Type’ field
  • Now in the ‘Print Quality’ field select Draft or Normal option
  • Finally, click on ‘OK’ or ‘Apply’ to save your changes
  • If the issue persists, continue with the below steps

Reinstall the Printer Driver

  • In your computer, search the Windows for ‘Programs’ and open the ‘Add or Remove Programs’
  • After that, select your HP printer from the list and click ‘Uninstall’
  • Thereafter open a browser and navigate to 123.hp.com and type ‘LaserJet Pro M180nw’ and click search
  • Finally, download and install the latest software and try to print

Update Printer Firmware

  • If the issue persists, navigate to support.hp.com on your computer and search for your printer model
  • After that download the firmware update utility tool and update your HP printer firmware to the latest version

Print Jobs Stuck in the Queue

When your print jobs get stuck in the queue, not allowing you to print, follow the below steps to fix it

HP Print & Scan Doctor

  • Download and install HP Print and Scan doctor on your computer by navigating to support.hp.com
  • Run the software to identify and troubleshoot common errors
  • This software detects and troubleshoots the issues including ‘Print jobs stuck in the queue’

Delete the Print Jobs and Restart

  • First, turn your HP printer off and detach the power cord from your printer
  • Now on your computer, go to the Windows and search for ‘Services’
  • Services folder comes up, tap it open
  • After that, identify ‘Print Spooler’ from the list and stop it by right-clicking on it
  • Following this, search the Windows for ‘C:Windows\System32\Spool\PRINTERS’ and open it
  • Now delete all the files which are in the printer folder
  • Thereafter restart your computer and reattach the power cord to your HP printer
  • Now try printing with your printer and if the issue persists, reinstall the printer driver

Troubleshooting the Network Connection

If the issue persists after reinstalling the printer driver, follow the below steps

  • Turn your HP printer off and disconnect the power cord after waiting for 10 seconds
  • Following this, turn the computer which is connected to your HP printer off
  • Now reattach the power cord to the HP printer and turn it on
  • Thereafter remove the power cord from the network router and wait for about 10 seconds
  • Subsequently, connect the power cord back to the network router and turn it on
  • Finally, turn on your computer and then, reconnect your HP printer to the wireless network and your computer

If you required more HP Color LaserJet Pro MFP M180nw troubleshooting tips, immediately call our customer service @ +1-844-876-5110 or visit 123.hp.com/setup for guidance

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